This Privacy Policy explains how we collect, use, and protect information when you visit our website commercialdivingservices.com, including when you submit information through our contact form online.
Information We Collect
We collect information in two primary ways: (1) information you voluntarily provide to us, and (2) information automatically collected through your use of our Site.
Information You Provide Voluntarily
When you submit a contact form or communicate with us through the Site, we may collect:
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Name – so we know how to address you.
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Email Address – so we can respond to your inquiry.
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Message Content – the details you provide when requesting information, quotes, or assistance.
We collect and store this information solely to respond to your inquiries, provide requested services, and maintain records of our communications.
Information Collected Automatically
When you visit or interact with our Site, certain technical information may be collected automatically to help us operate, secure, and improve the Site.
This may include:
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IP Address – used to help diagnose server issues, maintain site security, and understand geographic usage trends.
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Browser Type & Version – helps us optimize the Site for different devices and browsers.
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Device Type and Operating System – assists with improving compatibility and user experience.
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Referring URLs & Pages Visited – used for analytics to understand how visitors navigate our Site.
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Date and Time of Access – for security logs, system performance tracking, and analytics.
This information is generally collected using cookies, server logs, and analytics tools. While we do not use this data on its own to directly identify you, some elements (such as IP addresses) may be considered personal information under certain privacy laws.
How We Use Your Information
We use the information we collect for the following purposes:
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To respond to your inquiries and provide the information or services you request.
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To communicate with you regarding services, proposals, or follow-up information.
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To maintain and improve the functionality, performance, and security of our Site.
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To understand site usage trends and improve user experience.
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To comply with legal obligations and enforce our policies.
We do not sell, rent, or trade your personal information to third parties.
How We Store and Protect Your Information
We use reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
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Contact form submissions may be stored securely in our website database or sent to our email system.
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Access to stored information is limited to authorized personnel who need it to respond to your inquiry or perform necessary business functions.
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We retain personal information only for as long as necessary to fulfill the purpose for which it was collected or as required by law.
Sharing of Information
We do not share your personal information except in the following limited circumstances:
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Service Providers: With trusted third parties who assist us in operating the Site, sending emails, or processing inquiries — and only to the extent necessary to perform their services.
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Legal Requirements: When required by law, regulation, legal process, or government request.
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Security and Rights: To protect our rights, property, and safety, or that of others, including detecting and preventing fraud or security issues.
Cookies and Tracking Technologies
Our Site may use cookies, log files, and analytics tools (such as Google Analytics) to collect information about how users interact with our website. These technologies help us:
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Understand and improve website performance.
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Monitor traffic patterns and user behavior.
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Provide a more personalized browsing experience.
You can choose to disable cookies in your browser settings. However, some parts of the Site may not function properly if you do so.
Your Rights and Choices
Depending on your jurisdiction, you may have rights regarding your personal information, including:
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The right to request access to the personal data we hold about you.
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The right to request correction or deletion of your personal data.
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The right to withdraw consent for processing, where applicable.
To exercise any of these rights, please contact us using the information provided below.
Third-Party Links
Our Site may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any websites you visit.
Children’s Privacy
Our services are not directed toward children under 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will delete it promptly.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Continued use of our Site after changes are posted constitutes your acceptance of the revised policy.
Contact Us
If you have any questions, please contact us by clicking here.